- Items must be returned within the first 14 days of original purchase date.
- Original receipt must accompany item being returned.
- Items must be new and unused.
- If item was purchased in the factory carton, and not set up by our technicians, it must be in original box and unused.
- If the above are met a full refund can be made.
- Items over 30 days from original purchase date and meeting the above criteria will be refunded on a Perry's "gift card" for amount of purchase.
- Any items purchased over 90 days or items without a receipt will not be issued a refund or gift card.
- If the manufacturer does not provide instructions for part replacement it is not recommended that the customer complete the task, only a trained vacuum technician should install or inspect part.