Items must be returned within the first 14 days of original purchase date.
Original receipt must accompany item being returned.
Items must be new and unused.
If item was purchased in the factory carton, and not set up by our technicians, it must be in original box and unused.
If the above are met a full refund can be made.
Items over 30 days from original purchase date and meeting the above criteria will be refunded on a Perry's "gift card" for amount of purchase.
Any items purchased over 90 days or items without a receipt will not be issued a refund or gift card.
If the manufacturer does not provide instructions for part replacement it is not recommended that the customer complete the task, only a trained vacuum technician should install or inspect part.